Guitar Instrument Specialist

3 weeks ago

Joplin, Missouri, United States Guitar Center Full time
Job Description

About Guitar Center

Guitar Center is a leading music retailer that empowers musicians and non-musicians alike to create and experience the joy of music. Our mission is to develop and nurture lifelong musicians, making a difference in the world by enabling people to share their passion for music.

Our Vision: We strive to be the most loved and respected music destination, fostering an inclusive environment where customers feel valued and supported in their musical journey.

Job Title: Retail Guitar Repair Technician

We are seeking a skilled and passionate Retail Guitar Repair Technician to join our team. As a key member of our store staff, you will play a crucial role in delivering exceptional customer experiences, maintaining high-quality instruments, and contributing to the overall success of our business.

Your Responsibilities:

  • Customer Interaction: Provide personalized service to customers, understanding their needs, and ensuring they receive excellent support throughout their visit.
  • Instrument Maintenance and Repair: Perform routine maintenance and repair services on customer-owned instruments, showcasing your expertise and attention to detail.
  • Store Inventory Management: Assist in maintaining store-owned gear, adhering to quality standards, and maximizing the value of our inventory.
  • Warranty Repair Work: Efficiently complete warranty repair work, meeting deadlines and exceeding customer expectations.
  • Ongoing Training: Stay up-to-date with product knowledge, sales techniques, and industry developments through ongoing training and education.

Requirements:

  • Skilled Guitar Technician: Possess advanced knowledge of guitar repair, maintenance, and customization techniques.
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management, both verbally and in writing.
  • Strong Problem-Solving Skills: Proven ability to troubleshoot issues, identify solutions, and implement effective repairs.
  • Team Player: Collaborate with colleagues to achieve common goals, sharing knowledge, and supporting each other's growth.

Benefits:

  • Competitive Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
  • Opportunities for Advancement: Professional development and career growth opportunities within the company.
  • Employee Discounts: Enjoy discounts on merchandise, equipment, and services at Guitar Center stores nationwide.
  • Tuition Reimbursement: Receive reimbursement for relevant coursework or certifications, further enhancing your skills and knowledge.

About Us: Guitar Center is an Equal Opportunity Employer, committed to diversity, equity, and inclusion in all aspects of our business. We welcome applications from qualified individuals who share our passion for music and commitment to excellence.

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