Technology Specialist II

3 weeks ago


Burke, Virginia, United States George Mason University Full time
About the Position:

The George Mason University is seeking a highly skilled Technology Specialist II to join their team. As a key member of the College of Visual and Performing Arts, this individual will be responsible for providing technical assistance to computer users, including faculty and staff, and ensuring the smooth operation of computer systems and networks.

Responsibilities:
  • Install, configure, and maintain computer hardware and software, including operating systems, applications, and peripherals.
  • Diagnose and resolve technical issues, including hardware and software problems, network connectivity issues, and security threats.
  • Provide technical support to faculty and staff, including training and guidance on the use of computer systems and software.
  • Collaborate with other IT staff to ensure the smooth operation of computer systems and networks.
  • Develop and maintain technical documentation, including user guides and technical notes.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3 years of experience in IT, including experience with computer hardware, software, and networks.
  • Strong technical skills, including knowledge of operating systems, applications, and peripherals.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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