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Housekeeping Inspector
2 months ago
We are seeking a highly skilled and experienced Housekeeping Inspector / Supervisor to join our team at the Holiday Inn Orlando International Airport. As a key member of our housekeeping department, you will be responsible for overseeing the cleaning of guestrooms and ensuring that rooms are maintained to the highest standards of cleanliness and are ready for guest accommodations.
Key Responsibilities- Oversee the cleaning of guestrooms and ensure that rooms are maintained to the highest standards of cleanliness.
- Inspect all rooms assigned to Room Attendants daily to ensure that standards and productivity levels are being met and maintained.
- Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant's board.
- Ensure the Room Attendant returns to the room to correct the deficiency, when applicable.
- Re-inspect the corrected rooms.
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
- Ensure records of daily assignments are completed, signed off, and turned into the Housekeeping Office daily.
- Maintain key control.
- Supervise Laundry employees, when applicable.
- Communicate with Guest Services regarding information about discrepant rooms.
- Handle items for 'Lost and Found' according to the standards.
- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering.
- Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment.
- Monitor cleanliness and orderliness of Room Attendants' cart, linen closets, control closets, stairways and landings.
- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to hotel standards.
- Initiate work order for repairs and maintenance; follow through on each work order until completed.
- Fluent in English required, Spanish knowledge preferable.
- Previous supervisory responsibility preferred.
- Minimum 5 years of housekeeping experience required.
- High School diploma or equivalent required.
- College course work in related field helpful.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including preventing, identifying, and solving problems, as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work and understand financial information and data, and basic arithmetic functions.