Printer Technician Specialist

3 days ago


Milwaukee, Wisconsin, United States Novatech Full time
Job Overview

Novatech, a leading Managed Office Provider, is seeking an experienced Field Service Technician to join their team. Based in the greater Milwaukee, WI area, this role involves providing technical diagnostics and repair services to existing client accounts.

As a key member of our team, you will be responsible for performing preventative maintenance and repair services on office equipment, maintaining a rapport with clients by examining complaints and suggesting viable solutions, and documenting service and installation actions by entering data and completing reports.

This is a fantastic opportunity for a talented technician with a solid background in building relationships and a passion for providing best-in-class service to customers.

Responsibilities
  • Provide technical diagnostics and repair services to existing client accounts
  • Perform preventative maintenance and repair services on office equipment
  • Maintain a rapport with clients by examining complaints and suggesting viable solutions
  • Document service and installation actions by entering data and completing reports

The ideal candidate will have a minimum of 2 years' hands-on experience servicing copiers, experience working on Canon, Konica Minolta, Lexmark, HP, and/or Xerox office products, and CompTIA A+ or Network + certifications. A mechanical or electrical aptitude and factory training or applicable certifications are also preferred.

Requirements

To be successful in this role, you must be able to:

  • Repetitively lift up to 100 pounds
  • Push machines from one location to another
  • Load trucks and vehicles
  • Stand up to 8 hours a day

A valid driver's license is also required.

Salary

The estimated salary for this role is $65,000 - $85,000 per year, based on industry standards and the location.



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