Guitar Instrument Specialist
2 weeks ago
We are seeking a skilled Guitar Instrument Specialist to join our team at Guitar Center. As a Retail Guitar Repair Technician, you will be responsible for providing exceptional customer service and performing maintenance and repair services on customer-owned instruments.
About the RoleThis is an exciting opportunity for a motivated individual to work in a dynamic and creative environment where you can develop your skills and knowledge in customer service, product expertise, and sales techniques.
The ideal candidate will have a strong understanding of guitar repair and a passion for delivering exceptional customer experiences.
Key Responsibilities- Provide maintenance and repair services on customer-owned instruments with a high level of craftsmanship.
- Interact with customers to ensure a positive experience and resolve any issues that may arise.
- Maintain store-owned gear as requested.
- Complete warranty repair work.
- Assist with other duties as assigned.
We offer a competitive salary range of $45,000 - $65,000 per year, based on experience, as well as robust benefits and perks, including:
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
To be successful in this role, you will need:
- A skilled understanding of repairing guitars.
Foundational product knowledge on Guitar Center products is preferred but not required.
About Guitar CenterGuitar Center is an Equal Opportunity Employer committed to diversity and inclusion. We strive to create an inclusive environment that allows all employees to thrive and grow in their careers.
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