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UX Content Strategist

1 month ago

San Francisco, California, United States Blackwomenintech Full time

Role Overview

We are seeking a UX Content Strategist to join our Experience Design team for a 6-month consulting assignment. The ideal candidate will create content for web, mobile, and mweb experiences across all touchpoints, including user interface copy and notifications.

Key Responsibilities

  • Design and create graphics to meet specific commercial or promotional needs, such as packaging, displays, or logos.
  • Plan and write U.S. English content for web, mobile, and mweb experiences, including navigation and user interface copy, emails, in-app notifications, chatbots, and help.
  • Transform global product requirements into a content strategy for meeting business goals and solving real customer problems.
  • Present work and articulate approach to teammates, product owners, and other stakeholders.
  • Partner with Design on page layout, interactions, visual tone, and accessibility standards.
  • Coordinate content with Brand, Marketing, and Operations teams to ensure a consistent end-to-end experience.
  • Partner with Legal and Risk to deliver content that complies with regulations.
  • Create highly effective user-focused experiences and interfaces across various environments.
  • Create and maintain design documentation, including wireframes, user flows, information architecture, and interaction design.
  • Collaborate with staff members to develop concepts into features during the software development lifecycle.
  • Create and demonstrate interactive prototypes, and validate designs with product team, stakeholders, and users.
  • Collaborate with team members to understand customer needs and interpret them into design elements.
  • Stay up to date on industry and user experience trends, best practices, and technology, and promote them within the UX team.

Requirements

  • Expert skill in Photoshop and fluency in Illustrator, OmniGraffle, or other creative wireframes.
  • Working knowledge of XHTML/CSS.
  • A verifiable portfolio of web application design, including great web interfaces.
  • Experience in UX writing and content design.
  • Experience with leading workstreams.