Restaurant Operations Manager
1 week ago
Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at SCE Partners LLC. As a Restaurant Operations Manager, you will be responsible for overseeing the front of house food services and functions of our assigned food service outlets.
Key Responsibilities:
* Supervise and motivate staff to ensure excellent customer service
* Prepare and manage schedules to ensure proper staffing levels
* Interview, hire, and evaluate personnel
* Monitor guest satisfaction and build guest relations
* Investigate and resolve guest complaints
* Conduct inspections to ensure compliance with procedures and guest safety
* Work with the Beverage Manager to develop creative cocktails and manage wine and beverage menus
* Oversee the inventory process and effectively manage related costs
Requirements:
* Knowledge of the hospitality industry and strong public relations skills
* Experience with restaurant operations in a multi-venue or casino environment
* Ability to work in a fast-paced environment and make decisions quickly
* Strong communication and leadership skills
Working Conditions:
* Must be able to work in a busy environment with varying levels of crowds and noise
* Must be able to observe and direct actions of subordinates
* Must be able to effectively communicate with all levels of team members and guests
Regulatory and Compliance Responsibilities:
* Attend required training sessions
* Perform duties in compliance with local laws and regulations
* Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas
* Have knowledge of ordinances, regulations, laws, policies, and procedures relating to the team member's department
About Us:
SCE Partners LLC is a leading provider of hospitality services. We are committed to providing excellent customer service and creating a positive work environment for our team members.
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