Pharmacy Customer Service Associate
3 weeks ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities:- Provide courteous and efficient service to customers, answering questions and resolving issues in a timely manner.
- Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Maintain a clean and organized pharmacy environment, including counters, shelves, and inventory.
- Assist with inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
- Process manual claims for third-party program prescription services in a timely and efficient manner.
- Assist with separation of food items and product placement as specified by policies/procedures.
- Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
- Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
- Must be fluent in reading, writing, and speaking English.
- Prefer prior work experience with Walgreens.
- Prefer good computer skills.
- Prefer knowledge of store inventory control.
This position requires working in a fast-paced retail environment, with frequent customer interactions and exposure to various medications and equipment. The ideal candidate will be able to work effectively in a team environment and maintain a high level of productivity and accuracy.
Walgreens is an Equal Opportunity Employer.
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