Automotive Industry Professional

3 days ago


Anchorage, Alaska, United States Simard Automotive Full time
Job Description

Simard Automotive is seeking a seasoned professional to fill the Service Advisor position at our Fairbanks and Anchorage locations. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences.

Key Responsibilities:

  • Prioritize and coordinate vehicle repairs to ensure customer satisfaction.
  • Maintain clear and timely communication with customers.
  • Develop accurate repair estimates.
  • Order necessary parts.
  • Effectively manage a team of technicians.
  • Paying meticulous attention to detail to ensure a seamless workflow.
  • Document recommendations for future repairs.
  • Follow up with customers after repairs to empower them to make informed decisions about their vehicle maintenance.
  • Utilize your empathy and problem-solving skills to build long-term customer relationships.

Why Choose Simard Automotive?

We are a rapidly growing company with a strong commitment to delivering exceptional service. Our team of automotive enthusiasts values camaraderie, innovation, and a shared passion for all things on wheels. As a Service Advisor, you will be part of a dynamic culture that prioritizes customer satisfaction and career advancement.

Requirements:

  • Minimum of 5 years of experience in the automotive industry.
  • At least 1 year of experience as a store manager.
  • A valid driver's license.
  • Outstanding communication and sales skills.
  • A professional appearance and work ethic.
  • Automotive repair experience is preferred.


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