Retail Shift Manager

4 weeks ago


Abilene, Texas, United States EZCORP Full time
Lead Pawn Broker Job Description

At EZCORP, we are seeking a highly skilled and motivated Lead Pawn Broker to join our team. As a Retail Shift Manager, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting sales of a wide variety of pawn items.

Key Responsibilities:
  • Process loans and extensions in a timely and efficient manner
  • Develop and maintain a deep understanding of customer needs and preferences
  • Supervise and coach store Team Members to ensure excellent customer service and sales performance
  • Perform opening and closing store procedures, including counting and reconciling cash and inventory
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1 year of supervisory, key holder, or team/shift lead experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and Team Members
What We Offer:
  • Competitive wages and monthly uncapped bonus potential
  • Free health insurance for Team Members
  • 401(k) with company match
  • Generous paid time off and holiday pay
  • Store discount

We are committed to providing our Team Members with a comprehensive benefits package and opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for sales and leadership, we encourage you to apply for this exciting opportunity.



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