Part-Time Dispatcher for Mr. Rooter of Macomb

1 week ago


Macomb, United States Mr. Rooter of Macomb Full time
Job Description
We are currently hiring for a Part-Time Dispatcher/Customer Service Representative at Mr. Rooter of Macomb. As a dispatcher, you will be responsible for receiving and responding to customer calls, prioritizing service schedules, and dispatching technicians to jobs.

Responsibilities & Requirements:
* Receive incoming calls and provide exceptional customer service
* Enter call details into our service management system
* Prioritize and coordinate service schedules for our technicians
* Dispatch technicians to jobs and close out completed services
* Collaborate with customers and technicians to resolve schedule conflicts
* Maintain accurate records and perform data entry tasks
* Other duties as assigned

Qualifications:
* High school diploma or equivalent required
* 2+ years of administrative experience
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Reliable and punctual with a positive attitude

What We Offer:
A competitive salary of $40,000 - $55,000 per year, depending on experience, plus benefits including flexible scheduling, free food and snacks, and opportunities for career growth and development.

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