Patient Care Technician Lead

3 weeks ago


Lakeland, Florida, United States Kroger Full time

Job Title: Patient Care Technician Lead

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About Us:

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The Little Clinic is a healthcare provider dedicated to simplifying healthcare in America. We pride ourselves on helping individuals live healthier lives right in their communities.

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Role Overview:

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We are seeking a highly skilled and compassionate Patient Care Technician Lead to join our team. As a PCT, you will play a vital role in maximizing patient flow through the clinic while providing exceptional care. Your primary focus will be on performing administrative tasks, including EMR documentation, and ensuring that patients receive a Stellar Patient Experience.

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Responsibilities:

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  • Perform all necessary administrative tasks, such as EMR documentation, in accordance with company policy.\
  • Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.\
  • Assist providers within specified protocols, obtain specimens, e.g., strep, influenza, mono, urinalysis, etc.\
  • Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.\
  • Answer phones, respond to questions, and return calls as necessary.\
  • Participate in off-site events and monthly screening events.\
  • Prepare packages and mail for shipping.\
  • Travel to designated clinics within a specified geographic area.\
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.\
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Requirements:

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To be successful in this role, you must have:

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  • A High School Diploma or GED.\
  • Basic computer skills.\
  • Excellent customer service, organizational, and task-management skills.\
  • Ability to work cooperatively in a team-based environment.\
  • Ability to travel independently as needed.\
  • Basic math skills.\
  • Ability to maintain a clean and organized work environment.\
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Compensation:

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This role offers an estimated annual salary of $45,000 - $55,000, depending on experience and qualifications. Benefits include medical, dental, and vision insurance, 401(k) matching, and paid time off.



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