Senior IT Support Manager

3 days ago


El Segundo, California, United States Desktop & Depot Support Full time

Job Overview

We are seeking a skilled and experienced Senior IT Support Manager to join our team in El Segundo, California. This role will be responsible for managing a team of support engineers and ensuring that all client desktop support tasks are completed in a timely and efficient manner.

The ideal candidate will have previous IT management experience, with 2-3+ years of previous experience in Desktop/Depot Support or similar roles. They will also have expertise in documentation & reporting, knowledge of PC Imaging, and the ability to work independently but also value teamwork.

Responsibilities

  • Manage a team of support engineers
  • Ensure all client desktop support tasks are completed in a timely and efficient manner
  • Ensure all documentation and reporting is completed
  • Ensure that all tasks are compliant with our client's policies

Qualifications

  • Previous IT Management experience
  • 2-3+ years of previous experience in Desktop/Depot Support or similar roles
  • Experience providing leadership and managing a team and helping to develop that team in their careers
  • Expertise in documentation & reporting
  • Knowledge of PC Imaging

Benefits

  • Ongoing learning and development opportunities to foster continuous growth
  • A wide variety of benefits for eligible employees related to health, retirement, professional development, and more

Estimated Salary: $120,000 - $150,000 per year, depending on experience.



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