Shift Lead

2 weeks ago


Charleston, West Virginia, United States DoorDash Full time
About The Role

We're seeking a motivated and experienced Shift Lead to join our DashMart team. As a key member of our operations team, you'll be responsible for leading a team of Operations Associates through their shift, ensuring a safe and productive work environment.

Key Responsibilities:

  • Lead Operations Associates through their shift, setting them up for success and serving as the point of escalation for daily operations.
  • Assist with day-to-day tasks, including receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping to clean and organize work areas.
  • Delight Customers by maintaining menus and systems, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
  • Facility Management: Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to improve our quality and customer experience.

Requirements:

  • You're self-motivated, positive, and a team player, with a great attitude and high integrity.
  • You have a proven track record of success in a warehouse, retail, or restaurant environment.
  • You're able to be on your feet and move heavy product, with the ability to lift up to 40 lbs and operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent, with a college diploma a bonus.
  • You're at least 18 years of age and have flexibility in your schedule, with the ability to work any day of the week across daily operating hours.
  • You're organized and proficient in Google Docs and Google Sheets.

What We Offer:

  • A comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, and wellness benefits.
  • A competitive base salary, with opportunities for growth and advancement.
  • A dynamic and inclusive work environment, with a commitment to diversity and inclusion.


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