Vehicle Condition Assessment Specialist
2 weeks ago
Discover a career that's built on excellence at CarMax, where you'll have the opportunity to grow and succeed in a fast-paced environment.
About the RoleWe're seeking an exceptional Vehicle Condition Assessment Specialist to join our team. As a key member of our Merchandising Department, you'll play a vital role in delivering exceptional customer experiences by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers, and Purchasing Managers for analysis.
Key Responsibilities- Conduct thorough vehicle condition assessments by gathering, documenting, and conveying all necessary details (including cosmetic and mechanical conditions, options, etc.) about customer appraisals for Buyer, Senior Buyer, or Purchasing Manager review.
- Ensure accurate optioning of vehicles during assessments and maintain up-to-date inventory information.
- Perform high-quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
- Complete secure vehicle processes, including verifying appraisal entry information for any discrepancies.
- Participate in lot merchandising activities, assist with customer transfers, and contribute to maintaining inventory levels.
- Demonstrate excellent communication and interpersonal skills to work effectively with internal and external customers.
- Ability to follow standardized processes to complete work efficiently and accurately.
- Read, interpret, and transcribe data to maintain accurate records.
- Multitask in a dynamic, fast-paced work environment.
- Speak and listen effectively when dealing with colleagues and customers.
- Work in a retail environment, requiring walking, bending, kneeling, or standing for extended periods.
- Occasionally work outdoors or in inclement weather conditions.
- Flexible work hours, including nights, weekends, and holidays.
We offer a competitive salary range of $45,000 - $60,000 per year, based on location and experience. This estimate is subject to change and may vary depending on individual circumstances.
CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.
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