Sales Associate

1 day ago


Allen, Texas, United States Express Full time
Job Title: Sales Associate
Location: Allen Premium Outlets
Job Type: Full-time
About Us: Express is a leading fashion retailer that offers high-quality clothing and accessories for men and women. Our goal is to make our customers feel confident and stylish through our products and services. We believe in empowering our employees to succeed and grow in their careers.

Job Description:
The Sales Associate role at Express involves providing exceptional customer service while maintaining a clean and organized sales floor, checkout, fitting room, and stock room. As a Sales Associate, you will work collaboratively with the sales team to achieve sales goals and contribute to creating a positive shopping experience for our customers.

Key Responsibilities:
  • Providing exceptional customer service to meet customer needs and expectations.
  • Maintaining a clean and organized sales floor, checkout, fitting room, and stock room.
  • Assisting with product launch changes according to company SOP.
  • Processing transactions quickly and accurately reducing the customers wait time.
  • Positively resolving customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
  • Driving credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Requirements:
To be successful in this role, you will need to have the following skills and qualifications:

  • Education: High School or Equivalent.
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months.
  • Proficient in use of technology (iPad, registers).
  • Meets defined availability criteria, including nights, weekends and non-business hours.
  • Meets physical requirements.

Estimated Salary: $35,000 - $45,000 per year, based on location and experience.

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