Digital Solutions Manager
2 weeks ago
Job Title: Digital Solutions Manager
Location: Remote
Overview:
We are seeking an experienced Digital Solutions Manager to lead our global projects focused on digital platforms, frontend applications, and ecommerce development. This role involves managing multiple projects, working closely with internal and external teams, and ensuring that projects are delivered on time, within scope, and meet client expectations.
Key Responsibilities:
Lead Global Delivery Teams: Manage and oversee day-to-day activities of delivery teams across multiple locations, ensuring alignment with project goals and client expectations.
Project Planning & Execution: Develop and maintain key project deliverables, including charters, budgets, risk/issue logs, dashboards, and status reports. Ensure that all assets and resources are in place for successful delivery.
Stakeholder & Client Management: Act as the main point of contact for clients, managing communication, expectations, and escalations. Serve as the trusted advisor, addressing any project-related concerns.
Agile Project Management: Lead Agile and Kanban project management practices, driving project sprints, backlog grooming, and ensuring smooth collaboration across globally distributed teams.
Risk & Issue Management: Proactively identify project risks, issues, and blockers. Develop mitigation plans to ensure timely resolution while keeping stakeholders informed.
Scope Management & Change Control: Manage project scope and changes using structured change control processes, ensuring projects remain on track and within budget.
Documentation & Reporting: Ensure that all project documentation adheres to internal standards, and produce regular reports for internal and client stakeholders, tracking project progress and performance.
Leadership & Collaboration: Build positive relationships within the team, fostering a collaborative environment across technology, creative, strategy, and marketing disciplines.
Client Vision & Strategy: Work with clients to understand their business objectives, contributing to shaping the vision for project success.
Requirements:
Extensive experience managing multiple large-scale digital platform and ecommerce projects.
Strong background in frontend development and digital solutions.
Proficient in Agile methodologies (Scrum, Kanban) and project management tools such as Jira and Azure DevOps.
Experience working with global delivery models and leading geographically dispersed teams.
Strong leadership skills, with the ability to solve complex problems and make timely decisions.
Excellent stakeholder management, client engagement, and communication skills.
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