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Auto Appraiser
2 months ago
We are seeking an experienced Auto Appraiser to join our team at The Travelers Companies, Inc. As an Auto Appraiser, you will be responsible for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims.
Key Responsibilities:- Deliver consistent service quality throughout the claim life cycle, including prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through.
- Effectively manage work assignments and promptly travel to location of vehicle / equipment.
- Scope claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims.
- Establish the physical damage claim value of assigned losses.
- Prepare and document accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.
- Negotiate the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments.
- For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles.
- Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc.
- High School Degree or GED with a minimum of one year auto appraisal experience required.
- Valid Driver's License.
- Associates Degree, Bachelors Degree or Technical School Degree preferred.
- State appraiser and claim handling licenses (where applicable) preferred.
- Two years of auto appraisal experience preferred; prior experience with insurance carrier preferred.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Auto Appraiser looking for a new challenge, please submit your application today.
