Contact Center Representative Specialist

7 days ago


Gilbert, Arizona, United States Waste Service Full time
About Our Company: Waste Service is a leading provider of waste management solutions, dedicated to delivering exceptional service to our customers. Our team is passionate about providing innovative solutions to meet the needs of our customers, and we are committed to making a positive impact on our community.

Job Summary: We are seeking a highly motivated and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service, responding to customer inquiries, and resolving technical issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone and email
  • Provide accurate and timely information about our products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services
  • Data Entry

Requirements: To be successful in this role, you will need excellent communication and problem-solving skills, a strong typing ability (at least 45 wpm), and previous experience in customer service or sales. You should also be familiar with email communication and possess a high level of professionalism at all times.

Compensation and Benefits: We offer a competitive salary, ranging from $35,000 to $50,000 per year, depending on experience, as well as opportunities for growth and development within the company.

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