Cage Supervisor

Job Title: Cage Supervisor

Job Summary:

We are seeking a highly skilled Cage Supervisor to join our team at Caesars Southern Indiana. As a Cage Supervisor, you will be responsible for supervising the Cage and personnel on assigned shifts, maintaining compliance with IGC regulations, and ensuring customer service standards are exceeded at all times.

Key Responsibilities:

* Supervise the Cage and personnel on assigned shifts
* Maintain compliance with IGC regulations, internal control submissions, and department policy and procedure
* Ensure customer service standards are exceeded at all times
* Coach direct reports in the pertinent skills of operations and administration
* Promote effective utilization of equipment and manpower
* Ensure staffing levels are adequate to cover business demands and Company assets are protected
* Set high personal standards for performance and encourage others to do the same
* Ensure the integrity and overall accuracy of the Cage department, including the daily reconciliation, monitoring of variances, and reporting of all variances in excess of $500
* Communicate and verify cash reserves daily and place bank orders as necessary
* Monitor inventory and make deposits of excess coin and currency
* Verify bank deposits daily
* Assist with shift closings and reconciliations
* Enter data into CMS ensuring accuracy on all accounts
* Maintain confidentiality of all matters regarding guests, team members, and the business operation
* Counsel, guide, and instruct assigned personnel in the performance of their duties
* Serve as a role model to all employees at all times

Requirements:

* High school diploma or equivalent required
* Previous supervisory experience preferred with a minimum one to two years experience within a casino cage or related field required
* Good analytical, problem-solving, critical thinking, and decision-making skills
* Excellent communication skills (oral and written) and interpersonal skills required
* Ability to lead and develop a team
* Professional appearance
* Ability to uphold and demonstrate the highest level of integrity in all situations

Work Environment:

* Must be able to work independently
* Must be able to sit and/or stand for long periods of time (minimum of four hours)
* Demonstrates a sense of urgency while performing tasks and meeting deadlines
* Must be able to maneuver throughout all areas of the casino; from floor to floor either by stairways (minimum of 20 steps) or escalator
* Must be able to lift, carry, and/or push a minimum of 40 lbs
* Must be able to stoop, kneel, bend, twist, turn, push, pull, grasp objects, and the manual dexterity to operate a computer and other necessary office equipment
* Must be able to tolerate areas containing secondhand smoke, dust, loud noises, and bright lights
* Must be able to work varied shifts, weekends, and holidays as needed

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