HVAC Service Operations Coordinator

7 days ago


Austell, Georgia, United States Christian Brothers Mechanical LLC Full time
Job Overview

Christian Brothers Mechanical LLC is a leading provider of HVAC services in Austell, GA, with a reputation for excellence since 1999. Our family-owned business prides itself on delivering reliability, integrity, and customer satisfaction.

We are seeking a skilled HVAC Service Dispatcher - Coordinator to manage our technicians' schedules and ensure they are efficiently utilized throughout the year.

Estimated salary range: $16.00 - $19.00 per hour.

Key Responsibilities:

  • Answering incoming calls and scheduling service calls
  • Maintaining and updating the dispatch board
  • Create work orders and register equipment
  • Supporting service technicians with questions about customers, scheduling, and parts
  • Following up with customers on service
  • Providing excellent customer service

Requirements:

  • 3 years of customer service experience
  • HVAC or similar industry experience desired
  • Proficient using Microsoft Office, Word, Excel, etc.
  • Ability to be flexible and adapt to change in a busy work environment
  • Clear communication skills both verbal and written


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