Montessori School Operations Expert

3 days ago


St Louis, Missouri, United States Higher Ground Education Full time
Job Description

We are seeking a highly skilled Regional Operations Lead to join our team at Higher Ground Education. This role will play a key part in supporting school leaders to achieve operational excellence, ensuring data accuracy and consistency, and creating a smooth parent experience.

About the Role

The successful candidate will be responsible for building operational excellence in school teams, viewing it as a key to a great parent and staff experience. This will involve embracing accurate data and smooth operations as a key enabler of a thriving school community. We are looking for someone who is a big-picture thinker capable of surveying our vast landscape of school needs and a hands-on doer with the skills to quickly solve problems and scale practical, effective practices that help us have thriving and profitable schools.

Responsibilities
  • Operational Excellence: The Regional Operations Lead will support school leaders to build operational excellence by managing effective scheduling, ensuring data accuracy and consistency, and creating a smooth parent experience.
  • Leadership Development: This role will work alongside school leaders to develop their capacity to lead their campuses effectively, providing action-oriented and practical feedback to improve operational skills, build judgment, and expand problem-solving capabilities.
  • School Performance: The Regional Operations Lead will view operational excellence within the lens of a profitable and thriving school. This will involve working collaboratively with the Regional Manager, Regional Programs Lead, and Regional Community Lead to ensure a full portfolio of thriving, successful, and profitable schools.
Requirements
  • 3+ years' school operations experience
  • Deep systems experience using Salesforce, online student and staff files, virtual tuition management and collection, parent and staff communication tools, and student learning management platforms
  • Drive to dig in and do, not just direct or coach, including a propensity to get in the schools and know every community member at every school
  • Rigorous analytical and problem-solving skills, including ability to assess a situation by gathering facts and evaluating data (esp. Excel, PowerBI, etc.)
  • Ability to operate independently and execute from end-to-end (incl. communication, time management, project management)
  • Strong organizational skills and ability to manage multiple competing priorities
  • Clear and succinct written and verbal communication skills
  • A passion for education
Benefits
  • Estimated salary: $85,000 - $110,000 per year
  • Hybrid work arrangement: approx. 50% remote, 50% travel to schools in your region
  • Competitive benefits package, including health, dental, and vision insurance
  • Paid time off and paid holidays
  • 100% tuition discount for two children at any school within our network
  • Career growth and promotion opportunities

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