Digital Analyst II

Job Summary:

The Digital Analyst II is a key role at Faith Technologies, responsible for delivering modern technology solutions and implementing best practices for key stakeholders across the company. This position requires a strong background in software development, product releases, and engineering tasks, as well as experience with Agile methodologies and CI/CD pipelines.

Main Responsibilities:

Partners with the engineering team to develop solutions that create new revenue streams or enhance relationships with current or future customers.
Develops solutions within specific SaaS applications, such as Workday, Salesforce, and ServiceNow.
Tests and develops cloud applications and infrastructure.
Develops and monitors core application KPIs in Dynatrace to drive continuous improvement in customer experiences.
Builds and maintains CI/CD pipelines.
Develops and supports web, IoT, and mobile application types using multiple technology stacks.
Coaches, mentors, and motivates project team members and contractors.
Ensures that application development, integrations, and DevSecOps best practices are adhered to and lessons learned are followed.
Maintains a focus on UI/UX in conjunction with the business and other stakeholders.

Requirements:

Bachelor's Degree or equivalent education and/or work experience preferred.
2+ years direct work experience in a development, analyst, or project management capacity.
Preferred experience with Workday, Salesforce, and/or ServiceNow.
Knowledge with Agile methodologies (SCRUM, Kanban).
Previous experience creating CI/CD pipelines and test automation.
Experience in Javascript web application frameworks (e.g. React, Vue).
A basic understanding of monitoring concepts and code analysis as part of the DevSecOps lifecycle.
Knowledge of networking fundamentals such as TCP/IP, HTTP, LAN/WAN, wireless, and routing.
Knowledge of Kubernetes, Docker, HELM, or other container platforms.
Knowledge of RESTful APIs and microservices architectures.

Travel and Work Schedule:

0-10% travel required.
This position works between the hours of 7 AM and 5 PM, Monday to Friday; however, work may be performed at any time on any day of the week to meet business needs.

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