Systems Engineer

5 days ago


Jessup, United States Iron Mountain Full time

Job Summary

Iron Mountain is seeking a skilled Systems Engineer to provide on-site support at our Jessup imaging center and remote imaging sites. The ideal candidate will have experience with Windows 10, Server 2016, SQL Database, IIS, and Active Directory.

Key Responsibilities

  • Provide daily maintenance and support for local imaging center and FISMA/IMGS central environments.
  • Responsible for proper daily escalation of issues and off-hour on-call support.
  • Work to improve existing standard processes and develop comprehensive controls to monitor productivity, quality, and SLA adherence.
  • Ensure constant systems/solution availability to meet project SLA's.

Requirements

  • Extensive experience with Windows 10, Server 2016, SQL Database, IIS, and Active Directory.
  • Deploy/troubleshoot Kofax(imaging software) Batch class and custom tools/modules.
  • Installation of hardware(Nutanix, switches) and software(Kofax, digital imaging tools, web config, etc).
  • Excellent verbal and written communication skills for a wide range of audiences.
  • Demonstrated ability to perform independently as a member of a team and through cross-functional initiatives.

Qualifications

  • Bachelor's degree (B.A. or B.S.) from a four-year college or university or 5 years of IT industry work experience.
  • Microsoft Certified Professional (or related certification) desired.
  • A and Network Certifications desired.

About Iron Mountain

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries.

We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.


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