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Sales Associate

2 months ago

Knoxville, Tennessee, United States Anthropologie Full time

{"Role Summary": "As a Sales Associate at Anthropologie, you will play a key role in driving sales through providing a genuine and unique experience to each customer. You will be responsible for creating a personalized shopping experience, connecting with customers, and sharing product suggestions to inspire their style.

", "Responsibilities": {"Customer Experience": ["Engage with customers in a personalized way, making them feel welcome, heard, and valued", "Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions", "Provide a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store"], "Teamwork + Communication": ["Build productive relationships with peers, ask for support when needed, and make an effort to help others", "Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer", "Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal", "Provide insights related to the customer and employee experience and communicate feedback to Store Leadership"], "Visual + Business Operations": ["Understand your contribution to service and selling on every shift to impact the store\u2019s business", "Support the shipment process to gain awareness of product, including what\u2019s new and what\u2019s restock, and contribute to completion of omni order fulfillment processes while maintaining stock levels of the floor", "Maintain Anthropologie\u2019s visual and operational standards while keeping the focus on the customer and staying current on merchandising updates"]}, "Qualifications": ["Anthropologie brand fan", "Experience in customer service", "Experience being a team player", "Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays"]}