Service Quality Associate

5 days ago


Center Valley, Pennsylvania, United States OfficeTeam Full time

**Job Overview**

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional service to our clients, resolving issues efficiently, and ensuring client satisfaction.

Estimated Salary: $70,000 per year

Responsibilities:

  • Manage and resolve customer inquiries and complaints in a professional and timely manner
  • Develop and implement solutions to improve customer satisfaction and loyalty
  • Collaborate with internal teams to ensure seamless delivery of services
  • Stay up-to-date with industry trends and best practices to continuously improve service quality

Requirements:

  • Bachelor's degree in a related field (e.g., business, communications)
  • 1-2 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Our Company Culture:

We value our employees and offer a comprehensive benefits package, opportunities for growth and development, and a competitive salary. If you're looking for a challenging and rewarding role that allows you to make a real difference, we encourage you to apply.



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