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Retail Operations Manager

2 months ago

Sonora, Texas, United States Loves Travel Stops & Country Store Full time
About the Role

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Loves Travel Stops & Country Store. As a Retail Operations Manager, you will be responsible for leading our retail store operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead and manage a team of retail store employees to achieve sales growth and customer satisfaction goals.
  • Develop and implement effective operational strategies to improve store performance and efficiency.
  • Ensure compliance with company policies and procedures, as well as regulatory requirements.
  • Collaborate with cross-functional teams to drive business growth and improve customer experience.
  • Conduct regular store visits to monitor performance, provide coaching and feedback, and identify areas for improvement.
  • Develop and manage budgets, forecasts, and performance metrics to drive business results.
Requirements
  • 2+ years of retail management experience, preferably in a high-volume retail environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams.
  • Strong leadership and communication skills, with the ability to motivate and develop employees.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and sales growth.
  • Intermediate to advanced level of proficiency in MS Office, including Excel, Word, and PowerPoint.
What We Offer
  • Competitive salary and quarterly bonus structure.
  • 401(k) savings plan and group health plan, including life insurance and dental benefits.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment, with a focus on customer satisfaction and sales growth.