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Breakfast Attendant
4 weeks ago
The Breakfast Attendant at MCR Hotels is responsible for delivering exceptional service to guests during the complimentary breakfast at the Residence Inn by Marriott Norfolk Downtown.
Key Responsibilities
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Ensure that bar, food, and service areas are stocked, organized, clean, and neat, and all side work is complete during each shift.
Prepare breakfast items and restock as needed during service hours.
Communicate with all departments regarding in-house VIPs and any special requests/needs.
Support all areas of the beverage and food service as necessary.
Share knowledge of the hotel, its amenities, and menu options.
Perform other duties as assigned.
Requirements
Must have a positive attitude and willingness to learn.
Must be able to work a varied schedule that may include early mornings, weekends, and holidays.
Must have basic English verbal communication skills.
Must have the ability to obtain food handlers certification as required.
Physical ability to perform job function with attention to detail, speed, and accuracy.
Be proficient in general computer knowledge.
Must be able to convey information and ideas clearly.
Must have a desire to serve all guests.
Must be 18 years of age or older to perform this job.
Preferred Qualifications
Experience in a hotel or a related field.
Previous food and beverage experience.
About MCR Hotels
MCR Hotels is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. We have a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. MCR Hotels has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels. We were named one of Fast Company's 10 Most Innovative Travel Companies of 2020 and are a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners.
