Case Manager

1 week ago


Jacksonville, Florida, United States Lutheran Immigration and Refugee Service Full time
Job Title: HS/PRS Case Manager

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit organization dedicated to serving newcomers seeking safety, support, and a share in the American dream. We are seeking a highly skilled and compassionate HS/PRS Case Manager to join our team.

Job Summary:

The HS/PRS Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody. This role requires a strong understanding of child welfare programs, community resources, and crisis intervention skills.

Key Responsibilities:
  • Conduct home visits and phone contacts to assess the safety and appropriateness of the child's placement with their caregiver (sponsor)
  • Provide ongoing case management, focusing on screening and making appropriate referrals to address child's needs in various domains, including placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, and child enrichment activities
  • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures
  • Maintain regular and timely communication with the supervisor around any issues concerning the child's safety, stability, or well-being in the placement
  • Participate in ongoing supervision and other duties as assigned
Requirements:
  • Bachelor's degree in Social Work or other relevant degree or equivalent experience
  • At least 1 year of experience with child welfare programs
  • Knowledge of community resources and ability to connect families to community services
  • Excellent clinical and crisis intervention skills
  • Excellent verbal and written communication skills
  • Critical assessment and analysis skills
  • Proficiency in Microsoft Office applications
  • Ability to travel up to 70%
  • Fluency in Spanish required
  • Knowledge of and experience working with refugee or immigrant children preferred
  • Cross-cultural or international experience preferred
Special Position Requirements:
  • A valid driver's license is required
  • Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.


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