Business Intelligence Specialist
3 weeks ago
Data analyst needs 2 years experience in contact center data, with expertise in Snowflake, ETL, Power BI, Tableau, and data management. They should be able to analyze data, create processes for data movement, and develop business dashboards and reports. Additionally, experience in Quick view lookup and data management in big volumes is required. Nice to have is SharePoint experience, and a background in insurance or financial services is preferred.
Key responsibilities:
1. Analyze data to create business insights.
2. Develop processes for data movement and storage.
3. Create business dashboards and reports using Power BI and Tableau.
4. Manage and maintain data in big volumes.
5. Collaborate with the team to achieve business objectives.
Requirements:
1. 2 years of experience in contact center data analysis.
2. Expertise in Snowflake, ETL, Power BI, Tableau, and data management.
3. Experience in Quick view lookup and data management in big volumes.
4. Nice to have SharePoint experience.
5. Background in insurance or financial services preferred.
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