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Customer Service Representative

2 months ago

Southport, North Carolina, United States Lowes Foods Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Clerk. As a key member of our front-end team, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Actively engage with guests, providing a warm and welcoming experience through effective communication and courtesy.
  • Properly bag guests' orders, ensuring purchases are handled with care and attention to detail.
  • Work collaboratively with colleagues and supervisors to achieve team goals and objectives.
  • Offer assistance to guests with their vehicles, ensuring a safe and convenient shopping experience.
  • Perform price checks and relay guest concerns to supervisors in a timely and professional manner.
  • Retrieve carts from the parking lot and maintain a clean and organized store environment.
  • Clean and maintain the front end, break room, restrooms, lobby, and parking lot areas.
  • Perform other duties as assigned by management, ensuring a high level of customer satisfaction and store efficiency.

Requirements:

  • Friendly and outgoing personality, with excellent communication and customer service skills.
  • Ability to work well in a fast-paced environment, lifting a minimum of 25 lbs. consistently and 50 lbs. occasionally.
  • Ability to stand for extended periods, retrieve and push shopping carts, and bend to load customer orders into vehicles.