Chief Operations Associate

4 weeks ago


Chicago, Illinois, United States Apartment Management Consultants Full time

We are seeking a seasoned Assistant Property Manager to support our Community Management team in overseeing the financial and operational aspects of our communities.

The ideal candidate will possess exceptional customer service skills, a strong understanding of property management principles, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Oversee file management and run assigned reports
  • Utilize proper customer service and sales techniques to ensure an efficient and courteous response to all resident requests
  • Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
  • Communicate with outside legal counsel during the eviction process
  • Finalize move in/out and renewals files and enter data into property management software
  • Oversee resident renters insurance procedure
  • Collect deposits and process future residents applications
  • Ensure the model/target apartments are ready for show and maintain a clean workspace
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies
  • Maintain contact with all apartment locator services and local businesses to provide informational material
  • Shop surrounding or competing properties and conduct outreach marketing
  • Develop and maintain on-going resident retention programs
  • Report unusual or extraordinary circumstances regarding the property or residents
  • Maintain a professional appearance and conduct at all times

Requirements:

  • Customer service experience
  • 6 months experience in the property management industry
  • Strong communication skills, both written and verbal
  • The ability to remain professional and courteous in a fast-paced working environment
  • Organization skills with strong attention to detail

Benefits:

  • Full-time $27.80 to $29.80 per hour
  • Vacation & Sick Time for Full & Part-Time Employees
  • Health and Wellness Programs
  • Empower 401K and Roth IRA - Including Free Financial Advisors and Employer Match
  • 9 Paid Holidays per year
  • Employee Referral Incentives
  • Bonus and Commission Opportunities
  • Employee Rent Discount Program
  • Professional Development Training

About Us:

Apartments Management Consultants (AMC) is a leader in the property management industry, dedicated to helping people create authentic relationships and a culture that inspires and rewards original ideas.

Equal Opportunity Employer:

Apartments Management Consultants (AMC) is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, national origin, sex, age, disability, or genetic information.



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