Veterinary Receptionist

At Aspetuckvet, we are seeking a highly skilled and compassionate Client Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

• Answer telephone calls and respond to client inquiries in a professional and friendly manner.
• Warmly greet clients and provide a welcoming atmosphere.
• Receive and relay client correspondence and updates client financial records.
• Answer client's inquiries about basic animal care questions and routine procedures.
• Educate clients on over-the-counter products such as flea and tick preventions.
• Admit patients and handle medical records entries accurately.
• Prepare client invoices for services performed.
• Receive and relay telephone, fax, and email messages accurately and promptly.

• High school diploma or equivalent.
• Previous experience working as a Veterinary Receptionist/CSR is preferred but not required.
• Significant experience with basic office functions in a busy office environment.
• Must be a team player and have compassion for pets and their people.

At Aspetuckvet, we are a purpose-driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for all our employees.

• Competitive medical, dental, and vision insurance coverage.
• Generous paid time off to ensure work/life integration.
• Employee Referral Award Program.
• Company-paid life insurance, short term, and long-term disability.
• Medical and Dependent Care Flexible Spending Accounts.
• Access to Employee Assistance Programs.
• Continuing education time off and reimbursement.
• Pet Care discounts for your family pets at our clinics.
• Free monthly wellness meetings focusing on stress & anxiety reduction and mindfulness.
• Free online group exercise classes, such as yoga and HIIT (High Energy Interval Training), twice a week, taught by certified trainers.
• Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing.