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Housekeeping Attendant

2 months ago

Phoenix Arizona, United States Arizona Biltmore Full time

About Us:

At Arizona Biltmore, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers.

Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team. As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and suites. This includes making beds, cleaning bathrooms, dusting, vacuuming, and washing windows and tracks.

Responsibilities:

  • Clean rooms and suites, as assigned, to ensure a high level of cleanliness and maintenance.
  • Strip dirty linens and towels and remove used amenities from rooms and suites.
  • Check maid carts for supplies and stock as needed.
  • Greet guests immediately with a friendly and sincere acknowledgement.
  • Replenish linen and guest amenities.
  • Clean balconies, if applicable.
  • Respond to special requests by guests, such as providing extra amenities or service time requests.
  • Provide customer service to guests, including information about hotel services, activities, and local attractions.
  • Assist co-workers, as requested.

Requirements:

  • Prior housekeeping experience.
  • Prior luxury housekeeping experience, preferred.
  • Ability to pay attention to detail.
  • Team player.
  • Strong work ethic.
  • Flexible and adaptable.