Banking Associate

4 weeks ago


Birmingham, United States ServisFirst Bank Full time
Job Description

We are seeking a highly skilled Teller to join our team at ServisFirst Bank. As a key member of our operations, you will be responsible for delivering exceptional customer service and ensuring the smooth handling of routine transactions.

Main Responsibilities:

  • Process deposits by receiving checks and cash, verifying amounts, and examining endorsements.
  • Cash checks and pay out funds after verifying signatures and account availability.
  • Provide clients with transaction receipts and offer guidance on bank products and services.
  • Cross-sell our services, referring clients as needed.
  • Count and balance currency, coins, and checks, ensuring accuracy.
  • Balance cash drawers daily and verify returned cash.
  • Open, verify, count, and balance deposited funds from night depositories.
  • Perform customer service duties via phone or in person, assisting with inquiries and directing calls as necessary.
  • Sell coins to the vault, following bank policy and procedures.
  • Accept loan and installment payments from clients.
  • Identify and report suspicious activity and potential security threats.
  • Operate computer terminals to process account activity, determine balances, and resolve problems within given authority.

Requirements:

  • High school diploma or equivalent.
  • At least six months of related experience, particularly in cash handling and customer interaction.
  • Excellent customer service skills, demonstrated through previous experience interacting with customers and responding to requests.
  • Excellent communication skills.
  • Knowledge of basic accounting, with experience reviewing numerical information and balancing.
  • Ability to accurately count and handle cash.
  • Experience using Microsoft Outlook, Word, and Excel.

Estimated Salary Range: $40,000 - $60,000 per year, based on location and experience.


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