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Luxury Resident Experience Specialist

3 weeks ago


Los Angeles, California, United States Onni Group Full time
You are a highly organized and detail-oriented individual who is passionate about delivering exceptional customer service. As a Luxury Resident Experience Specialist with Onni Group, you will be responsible for ensuring a seamless experience for our residents. Your duties will include greeting guests, administering check-ins and check-outs, delivering mail, messages, and packages, and coordinating services with various teams. You will also be required to maintain the cleanliness and upkeep of amenity spaces by completing Property Walks.

**What You Will Do:**
• Greet guests upon arrival and make them feel welcomed
• Administer check-ins and check-outs
• Deliver mail, messages, and packages
• Coordinate services with Resident Services, Leasing, Maintenance, and Management Staff
• Ensure cleanliness and upkeep of amenity spaces

**Benefits:**
We offer a comprehensive benefits package that includes 3 weeks PTO, annual education allowance of up to $1,000, referral program, residential housing discount after 1 year of continuous employment, friends and family rates for our Hotel Properties throughout the company. Estimated salary: $45,000 - $65,000 per year.