Retail Sales Professional for Plumbing and HVAC Supplies

4 days ago


Pittsburgh, Pennsylvania, United States Famous Supply Full time

Famous Supply is a wholesale distributor of plumbing, HVAC, building products, lighting, and industrial/PVF segments. With over 90 years of experience in the industry, we have established ourselves as a trusted partner to contractors, builders, and remodelers.

Job Overview

We are currently seeking a Counter Sales Associate to join our Pittsburgh location. As a key member of our sales team, you will be responsible for providing exceptional customer service, understanding customer needs, and delivering tailored solutions to meet those needs.

The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering outstanding results. Knowledge of plumbing and HVAC systems is preferred but not required, as we provide comprehensive training to ensure your success in this role.

Responsibilities
  • Provide friendly and helpful customer service to internal and external customers
  • Understand customer needs and preferences to deliver targeted solutions
  • Process and schedule customer orders accurately and efficiently
  • Manage open orders and customer bids with attention to detail and timeliness
  • Pull orders from the warehouse to serve customers promptly
  • Maintain a clean and organized counter area, adhering to safety and quality standards
Requirements
  • Customer service mindset with a focus on delivering exceptional experiences
  • Ability to use computer applications with ease
  • Ability to stand for majority of an 8-hour day with regular breaks
  • Ability to work in a fast-paced environment with multiple priorities
  • Ability to lift a minimum of 50 lbs. safely and effectively
Preferred Qualifications
  • Knowledge of plumbing and HVAC systems, including components and installation procedures
  • Forklift experience or willingness to learn
  • RF scanner experience or ability to learn
  • Warehouse experience or familiarity with inventory management
What We Offer
  • A competitive salary of $45,000 - $60,000 per annum, depending on experience
  • A comprehensive benefits package, including health, vision, and dental insurance
  • Paid time off (vacation and holidays) and paid maternity/paternity leave
  • 401(k) employer match and bonus opportunities
  • Strong culture and family atmosphere, fostering continuous improvement and growth
  • Health and wellness coaching, fitness reimbursement program, and associate referral bonus
  • Learning and development opportunities, leadership development program, and career growth prospects

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