Expert Supply Chain Solutions Professional

7 days ago


Frankfort, Kentucky, United States Oracle Full time

Job Overview

Oracle is a world leader in cloud solutions, leveraging tomorrow's technology to tackle today's challenges. As a Supply Chain Technical Support Specialist, you will play a pivotal role in shaping the future of our products and services.

About Us

We're committed to creating an inclusive workforce that promotes diverse perspectives and abilities. Our innovative approach starts with empowering talented individuals like you.

Compensation and Benefits

The estimated annual salary for this position ranges from $51,900 to $126,100. Oracle offers a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Short-term and long-term disability coverage
  • Life insurance and accidental death and dismemberment (AD&D)
  • Healthcare and dependent care flexible spending accounts
  • Pre-tax commuter and parking benefits
  • A 401(k) Savings and Investment Plan with company match
  • Paid time off, including vacation and sick leave
  • 11 paid holidays

Responsibilities

This role involves:

  1. Providing exceptional technical support to customers across various supply chain applications
  2. Resolving complex issues through thorough analysis and diagnostic techniques
  3. Collaborating with cross-functional teams to deliver high-quality solutions
  4. Mentoring junior engineers to foster a culture of knowledge sharing and growth
  5. Staying up-to-date with industry trends and emerging technologies to drive innovation

Requirements

To succeed in this position, you should possess:

  • A Bachelor's degree in Computer Science, Information Systems, or related field
  • Proven experience in supply chain management and technical support
  • Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities
  • Familiarity with industry-standard tools and technologies, such as XML, Java, and SOA

Work Environment

As a member of our team, you'll have the opportunity to work on exciting projects, collaborate with talented colleagues, and contribute to the success of our customers. We're proud to offer a dynamic work environment that values diversity, inclusion, and employee well-being.



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