About Us: Universal Screen Arts, Inc. is a prominent omnichannel retail organization dedicated to enhancing the bonds between our clients and their loved ones by providing Comfort and Joy through our diverse range of products and experiences. Our mission is realized through the joy of gifting, the comfort of a good book, or the relief offered by our Support Plus solutions.

Position Overview: We are seeking an Ecommerce Specialist to become a vital member of our dynamic team. The ideal candidate will have a strong passion for online retail, excellent analytical capabilities, and a meticulous attention to detail. In this role, you will be instrumental in refining our digital sales platforms, improving the customer shopping journey, and contributing to revenue enhancement.

Key Responsibilities:

Product Management:

• Collaborate primarily with merchandising, imaging, and inventory planning teams to oversee all product configurations within the content management system.
• Manage product listings and content on the website.
• Adjust product details according to established schedules.
• Transition products to clearance status as dictated by brand timelines.
• Conduct daily website audits to ensure accurate classification and inventory availability.
• Review product classifications prior to uploads and perform spot checks post-launch to ensure logical product placement for customers.
• Assist with general departmental operations as required.
• Become proficient in the tools necessary for this role.
• Monitor and enhance external product feeds as necessary.

Content Strategy:

• Schedule and manage marketing and merchandising promotions within the content management system.
• Prioritize featured items for maximum visibility across various platforms including the homepage, emails, and social media.
• Refresh homepage and site content regularly.
• Analyze site search terms and optimize search outcomes.
• Develop ranking strategies for product visibility.
• Evaluate and enhance offerings from Search Spring and Certona.
• Integrate Certona’s new KPP platform into the site.
• Work closely with merchandising to translate brand stories and themes into the online experience.
• Create categories as requested by brand partners.

Analytics and Reporting:

• Generate daily and weekly reports on key performance indicators to support informed business decisions and optimize conversion rates.

Qualifications:

• 2-3 years of experience in Ecommerce or Site Merchandising is essential.
• Proven ability to communicate effectively within a team and across departments, including with third-party partners.
• Self-driven with a demonstrated ability to excel independently and manage time efficiently.
• Adaptable and eager to learn, teach, and take on various roles within the ecommerce space.
• Strong interpersonal skills with a commitment to professionalism and a positive attitude.
• Supportive of change, solutions-oriented, and consistently courteous.
• Exceptional attention to detail and accuracy, embodying a 'measure twice, cut once' philosophy.
• Excellent time management skills to handle multiple deadline-driven tasks.
• Experience with data management tools and techniques, including SQL queries, pivot tables, and Vlookups.
• Highly organized and detail-oriented.

Preferred Skills:

• Intermediate to advanced SQL skills.
• Google Analytics certification is a plus.
• Experience with Ecommerce Site Search Providers.
• Advanced proficiency in Microsoft Excel.
• Basic understanding of HTML, SEO/SEM, Social Media Marketing, and Email Marketing.
• Familiarity with phpMyAdmin or similar platforms is advantageous.
• Bachelor's Degree in Business, Marketing, or a related field is preferred.

Join us in making a difference in the ecommerce landscape.