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Customer Service Representative

2 months ago

Southington, Ohio, United States Panera Bread Full time

Job Summary:

Panera Bread is seeking a highly motivated and customer-focused Retail Team Member to join our dynamic team. As a Retail Team Member, you will play a key role in providing exceptional customer service, suggesting products, and ensuring a positive experience for all guests.

Key Responsibilities:

  • Customer Service: Utilize product knowledge to assist guests, engage in suggestive selling, and interact with customers courteously.
  • Teamwork: Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.
  • Operations: Perform stocking, prep, and sanitation tasks, and adhere to food safety procedures.
  • Adaptability: Stand for extended periods, lift up to twenty-five pounds, and move quickly and efficiently.

Preferred Qualifications:

  • Customer Service Experience: Prior experience in customer-facing roles, with a focus on providing exceptional service.
  • Teamwork and Communication: Ability to work well in a team, communicate effectively, and maintain positive relationships with colleagues and guests.
  • Adaptability and Flexibility: Willingness to adapt to changing situations, learn new skills, and work a variety of shifts.

Benefits:

  • Paid Time Off: Enjoy paid time off to relax and recharge.
  • Health Insurance: Receive comprehensive health insurance to support your well-being.
  • 401(k) with Matching: Participate in a 401(k) plan with company matching to secure your financial future.
  • Referral Program: Earn rewards for referring friends and family to join our team.
  • Paid Training: Receive comprehensive training to develop your skills and confidence.
  • Tips: Enjoy tips for providing exceptional customer service.