Clinical Team Lead

3 days ago

Fort Wayne, Indiana, United States Blackbird Health Full time
Blackbird Health fosters an inclusive environment and provides equal employment opportunities to all employees and applicants.

About Us

We believe that our youth deserve the very best care, not only for their physical health but also their mental health. Our skilled clinical team delivers exceptional virtual and in-person care across a wide range of specialties. We value operating in a collaborative and cooperative environment and foster an inclusive atmosphere where employees can grow and learn together.

About the Position

This is a unique opportunity to join a growing organization and contribute to the development of our clinical team. As a Blackbird Behavioral Health Department Manager, you will oversee a team of licensed therapists and medical professionals, ensuring high-quality care and meeting productivity and caseload standards. You will also provide administrative support to the Director, Behavioral Health Services, and collaborate with Human Resources to document and address any clinician-specific performance issues.

Responsibilities:

  • Supervise therapists' and medical professionals clinical care to ensure Blackbird quality standards are met or exceeded
  • Manage therapists' and medical professionals PTO use according to departmental procedures and policies
  • Provide training of new therapists on job responsibilities, workflow, clinical policies, clinical model, and documentation standards
  • Monitor and provide ongoing education to therapists as needed to support understanding of clinical model, clinical policies, and documentation standards
  • Address patient and family concerns as needed, including direct outreach to patients and families and coaching of therapists as necessary
  • Partner with Human Resources to document and address any clinician-specific performance issues
  • Work with the Director of Behavioral Health and Sr Manager, Talent Acquisition to support Recruitment and Retention of therapist talent

About You

You will be a great fit for our team if you have:

  • Knowledge of evidence-based interventions, early identification, and best practices
  • Demonstrated cultural competency and sensitivity to the needs of diverse populations
  • Analytical, critical thinking, and problem-solving abilities, with a commitment to data-driven decision-making
  • Strong communication, advocacy, and public speaking skills
  • Knowledge of computer-based data management programs, information systems, as well as medical records and point-of-interview technology
  • Schedule flexibility to work some evenings and weekends
  • Excellent communication and interpersonal skills
  • Flexibility to adjust to a dynamic work environment
  • Ability to work collaboratively with a wide range of stakeholders, including clinical and leadership teams
  • Knowledge of regulatory and accreditation requirements for master level clinicians
  • Must value operating in a collaborative and cooperative environment

Qualifications:

  • Hold at least a Master's degree in Social Work, Counseling, Clinical Mental Health Counseling, or related field
  • Hold an active PA license to practice psychotherapy, which includes maintaining all necessary continuing education requirements
  • 3 years' experience as a licensed therapist
  • Maintain all current licensure required to perform the job
  • Complete trainings recommended as per the Individual Development Plan (IDP)
  • Attain goals as outlined in the company and individual annual Objective and Key Results (OKR) document

The estimated salary for this role is $85,000 - $110,000 annually.

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