Store Associate Career Opportunity
7 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Express. The successful candidate will provide an exceptional shopping experience for our customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
About Us
Express is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide high-quality products and excellent customer service.
Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience.
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Estimated Salary: $25,000 - $35,000 per year, depending on location and experience
Benefits: Medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, Merchandise discount, Paid Time Off, Parental leave for new moms and dads
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