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Customer Service Representative

1 week ago

Eden, North Carolina, United States Wal-Mart Stores , Inc. Full time

Job Summary
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our front-end sales floor team, you will play a vital role in providing an exceptional customer experience that drives loyalty and repeat business.

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Key Responsibilities
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  • Provide top-notch customer service by greeting and assisting customers with a positive attitude\
  • Operate cash registers accurately and efficiently while maintaining a clean and organized workspace\
  • Maintain a high level of product knowledge to effectively answer customer questions and resolve issues\
  • Collaborate with store colleagues to achieve sales goals and promote a positive store environment\
  • Participate in visual merchandising and inventory management tasks as needed\
  • Evaluate and respond to customer feedback to improve overall shopping experience\
  • Maintain accuracy and attention to detail when handling customer transactions and resolving issues\
  • Demonstrate adaptability and flexibility in a fast-paced retail environment\
  • Stay up-to-date on company policies and procedures to provide excellent customer service\
  • Meet or exceed sales targets and achieve performance goals set by management\
  • Work collaboratively with the store leadership team to identify areas for improvement and implement changes\
  • Prioritize tasks and manage time effectively to meet deadlines and achieve results\
  • Maintain a safe and secure working environment by following all store policies and procedures
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Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including:

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Competitive Pay and Performance-Based Incentives
You will have the opportunity to earn competitive hourly wages and participate in performance-based incentives that reward your hard work and dedication.

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Health and Wellness Benefits
Our comprehensive health and wellness benefits include medical, dental, and vision coverage, as well as short-term and long-term disability insurance.

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Financial Benefits
In addition to competitive pay, you will also receive financial benefits such as 401(k) matching, stock purchase plans, and company-paid life insurance.

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Tuition Reimbursement and Education Assistance
We are committed to helping our employees develop their skills and advance their careers through tuition reimbursement and education assistance programs.

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Paid Time Off and Flexible Scheduling
As a valued member of our team, you will be eligible for paid time off and flexible scheduling options to ensure a healthy work-life balance.