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Restoration Crew Supervisor

4 weeks ago

Fort Worth, Texas, United States SERVPRO - North Fort Worth Full time
Job Summary:

We are seeking a highly skilled Restoration Crew Supervisor to oversee the services provided and manage the daily activities at SERVPRO of North Fort Worth. The successful candidate will have proven skills in coordinating and performing work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities:

Explain process and answer customer questions, as needed.

Monitor, communicate, and respond to customer needs/concerns.

Communicate clear expectations to Production Technicians and supervise their activities.

Perform production processes as scheduled and ensure quality control.

Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

Manage job file documentation to ensure complete and accurate project details.

Manage assets by protecting and using equipment and materials properly.

Requirements:

Experience in cleaning and restoration.

Previous supervisory experience preferred.

Effective written and oral communication with basic math and computer skills.

Familiar with business-related computer/iPad technologies and software like Microsoft Office.

Works to exceed expectations 100% of the time.

Challenges themselves and those around them to always be better.

Works well in a team environment.

Brings a positive "can-do" attitude to work each day.

What We Offer:

Relocation may be provided dependent upon candidate needs.

Medical/dental/vision insurance – company contributes a fixed amount per month.

Paid holidays.

Paid time off (after 1 year).

Career progression.

Professional development.

Schedule:

Monday to Friday.

On call.

Holidays.

Overtime.

Weekends