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Cybersecurity and IT Support Specialist

2 months ago

Knoxville, Tennessee, United States JM Addington Technology Solutions Full time
Job Title: Cybersecurity and IT Support Technician/Specialist

We are seeking a highly skilled Cybersecurity and IT Support Technician/Specialist to join our team at JM Addington Technology Solutions. As a key member of our team, you will be responsible for providing top-notch technical support and cybersecurity services to our clients.

Key Responsibilities:

  • Provide remote and on-site technical support to clients, including troubleshooting, resolving hardware and software issues, and managing service tickets.
  • Collaborate with clients and vendors to resolve complex technical issues and improve overall IT operations.
  • Develop and maintain accurate documentation of technical issues and resolutions.
  • Stay up-to-date with the latest technology trends and best practices in cybersecurity and IT support.

Requirements:

  • Strong knowledge of information security best practices and industry standards.
  • Experience with networking, including Meraki and Fortinet Security Appliances, and Microsoft Cloud Platform.
  • Excellent problem-solving and communication skills, with the ability to work effectively with clients and team members.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.

What We Offer:

  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented team of professionals who are passionate about delivering exceptional IT services.

How to Apply:

If you are a motivated and detail-oriented individual with a passion for cybersecurity and IT support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.