Fashion Retail Professional

7 days ago


Manhattan, Kansas, United States H&M Group Full time

Our Team

H&M Group is a global fashion company with a diverse and talented team of professionals. We are committed to creating a positive and inclusive work environment that inspires creativity and innovation.

Job Role

We are seeking a Fashion Retail Professional to join our team. As a Fashion Retail Professional, you will be responsible for driving sales growth and improving customer satisfaction in our stores.

Key Responsibilities:

  • Drive sales growth by identifying opportunities to upsell and cross-sell our products
  • Provide exceptional customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
  • Use product knowledge to guide customers through our fashion trends, stories & products in all areas of the store
  • Effectively promote and sell our products to customers
  • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
  • Represent the H&M brand positively during all customer interactions
  • Collaborate with store management team to achieve sales targets and improve customer satisfaction

Requirements

  • Passionate about fashion and delivering exceptional customer experiences
  • Motivated by driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Sales experience working in a dynamic and collaborative environment that you can apply to your role
  • Experience working with customer service in fashion, retail or other service-related industries

Salary: $11.50 per hour



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