Fashion Retail Professional
7 days ago
Our Team
H&M Group is a global fashion company with a diverse and talented team of professionals. We are committed to creating a positive and inclusive work environment that inspires creativity and innovation.
Job Role
We are seeking a Fashion Retail Professional to join our team. As a Fashion Retail Professional, you will be responsible for driving sales growth and improving customer satisfaction in our stores.
Key Responsibilities:
- Drive sales growth by identifying opportunities to upsell and cross-sell our products
- Provide exceptional customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Use product knowledge to guide customers through our fashion trends, stories & products in all areas of the store
- Effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Represent the H&M brand positively during all customer interactions
- Collaborate with store management team to achieve sales targets and improve customer satisfaction
Requirements
- Passionate about fashion and delivering exceptional customer experiences
- Motivated by driving sales growth and improving customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Sales experience working in a dynamic and collaborative environment that you can apply to your role
- Experience working with customer service in fashion, retail or other service-related industries
Salary: $11.50 per hour
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