MxS Labs Specialist

3 days ago


Phoenix, Arizona, United States TEKsystems Full time
About the Role

We are seeking a highly skilled and detail-oriented MxS Labs Specialist to join our team at TEKsystems. As a key member of our organization, you will be responsible for maintaining the flow of onboarding and supporting our vendors to ensure a seamless experience for merchants piloting new products.

Key Responsibilities
  • Manage and maintain accurate and up-to-date records and data in our ticketing system (JIRA)
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain innovative solutions to streamline workflows and increase efficiency
  • Provide exceptional customer service and support to our vendors and merchants
  • Stay up-to-date with industry trends and best practices to ensure our processes are aligned with industry standards
Requirements
  • Proven experience in data analysis and process improvement
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in Excel/Google Sheets, Salesforce, and/or Mode/SQL
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading company in the industry


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