Retail Sales Specialist

3 weeks ago


Mokena, Illinois, United States TCC Wireless Full time

Job Description: As a Retail Sales Specialist at TCC Wireless, you will be the connection between our customers and the T-Mobile brand. You will provide world-class customer service, drive monthly revenue goals, and build relationships with colleagues and customers across all channels of the business.

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Responsibilities:

  • Provide excellent customer service, including greeting customers, answering phones, and assessing their needs.
  • Drive monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, and identifying revenue opportunities.
  • Build relationships with colleagues and customers across all channels of the business.
  • Maintain store appearance, back room, restrooms, and individual work area according to retail store standards.

Requirements:

  • High School Diploma or GED.
  • At least 18 years of age.
  • Minimum 6 months experience in retail and/or sales with a strong customer focus.
  • Legally authorized to work in the United States.
  • Ability to work nights, weekends, and holidays in a retail environment.
  • Professional, energetic, honest, patient, and empathetic.
  • Excellent written, verbal, and interpersonal communications skills.
  • Reliable transportation.
  • Ability to stand for long periods of time on the sales floor.
  • Ability to move and/or lift up to 25 pounds.

Salary: The estimated salary for this position is $40,000 - $60,000 per year, depending on location and experience.

Benefits: TCC Wireless offers Aflac insurance, 401(k) match, phone service discounts, development and growth opportunities, and more.



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