Senior Business Systems Analyst

21 hours ago

Greensboro, United States Saxon Global Full time

**Job Title:** Senior Business Systems Analyst

About the Job:

We are seeking a highly skilled and experienced Senior Business Systems Analyst to join our team at Saxon Global. As a Senior Business Systems Analyst, you will be responsible for leading technical business analysis efforts to develop and clarify business requirements.

Main Responsibilities:

  • Work as a liaison between business units and IT; bridging requirements and solutions, assessing levels of customer satisfaction and confirming expectations.
  • Define product strategy by working with cross-functional teams to determine alignment with corporate strategy, functional plans, revenue objectives, and user needs.
  • Maintains expert product knowledge using an analytical approach to identifying opportunities for enhancements.
  • Evaluate purchased vs. internal application development and perform vendor analysis - demonstrate the ability to identify business value and benefits and communicate to stakeholders.
  • A Self Leader who demonstrates the ability to serve as a strong team member with solid communication skills and the ability to handle multiple priorities in a fast-paced, growth environment.
  • Learn and apply existing and new system processes, methodologies, and skills that lead to new systems which contribute significantly to the business or department's success.
  • Actively participate in face-to-face customer meetings while leveraging technical expertise to solidify the business relationship.
  • Translate business objectives into requirements to facilitate system deliverables.
  • Create various scope options dependent on priorities and cost/benefit expectations.
  • Document current and future business processes.
  • Perform walk-throughs prototypes to gain approval for final solutions.
  • Participate in the definition of acceptance criteria and quality metrics.
  • Participate in post-project reviews with team members and clients.
  • Work with remote stakeholders and team members from various parts of the business.
  • Maintain project information and provide accurate project status updates to stakeholders.

Basic Qualifications:

  • Bachelor's degree.
  • 6+ years work experience in an technical, analytical, and problem-solving role.
  • 6+ years experience project management and/or business analysis experience.
  • 5+ years experience researching new technical solutions.
  • 5+ years experience writing clear and concise requirements and business communications.
  • 3+ years experience developing use cases/user stories.
  • 3+ years in process mapping and workflow optimization.
  • Minimum of 3-5 years experience in a business environment performing extensive analysis, requirements gathering, and problem-solving skills required.
  • Excellent communication, analytical, facilitation, negotiation, and organizational skills required.
  • Must have experience working with cross-functional teams and demonstrate the ability to work well with people from different disciplines with varying degrees of technical expertise.
  • Must be able to ensure consistent delivery of high-level service and remain focused on providing satisfactory customer service.
  • Ability to write simple SQL queries for data validation or investigation preferred.

Estimated Salary: $80,000 - $110,000 per year based on location and experience.

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