Customer Experience Representative
5 days ago
Salary Range: $45,000 - $60,000 annually
In this role as a Customer Experience Representative, you will have the opportunity to work with a dynamic team at Will Woods - State Farm Agent to deliver exceptional client experiences. Your strong communication and interpersonal skills will enable you to effectively answer customer inquiries, assist with policy changes, and process insurance claims. With previous customer service experience, you will be well-equipped to handle the demands of this position and excel in your career.
Responsibilities:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Requirements:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Why Join Our Team?
We offer a competitive salary range of $45,000 - $60,000 annually, along with benefits like licensing paid by agency, 401(k) retirement plan, bonus based on performance, flexible schedule, opportunity for advancement, paid time off, and training & development opportunities. If you are a motivated and customer-focused individual, we invite you to apply for this rewarding role.
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